NHL Reviews
Based on 3 customer reviews and online research, nhl.com has a consumer rating of 2.3 out of 5 stars, indicating that most customers are not satisfied with NHL.
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Customer Reviews (3)
It was very fast and easy will recommend this to all my friends and all my family as well as coworkers.
Requested refund 1/20/21. Nothing. Called back 1/29/21. "I see your request has been escalated but cannot tell you if or when you will receive a refund". Who operates like this today? Their CSR's have visibility to account activity and should be empowered to refund $97 upon request. Now they have wasted my time twice and that of two CSR's and only managed to ignore me enough to spread the word. Utter incompetence.
Tried to buy 3 items and no discount at checkout. Called customer service and told there are exclusions. In reality, there are about 10 items on their site out of 1,200 for which the discount applies. Was then told I will be reimbursed the discount if I call tomorrow but when pressed on the issue, they folded and said actually that's not going to happen. Total bait and switch nonsense.
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